The landscape for the Retail and Consumer Goods industry has never been more challenging. With most retail segments seeing declining sales, increasing operating and conversion costs, and an alarming lack of consumer loyalty, you need to be more strategic than ever to navigate these evolving challenges. At Calculated Hire, we take the time to not only understand your needs and operations but also your culture to provide strategic human capital solutions that enable a flexible consumer-first strategy.
Industry surveys have revealed that 3 in 5 consumers have cut ties with a brand because of poor customer service. Do you have the resources in place to create and support a streamlined CX? Our services assist at every stage of the customer journey to ensure a quality CX while still maintaining brand loyalty.
Omni-Channel Initiatives
User Research & Data Strategy
Digital Presence Enhancements
D2C & B2B initiatives
Customer & Product Support
Salesforce Talent & Advisory
From anticipating consumer trends to managing inventory needs and maximizing your marketing spend, data has a lot of potential. However, it is only as valuable as the insights you pull from it. We bring in expertise and emerging talent to build a culture of data as we support data-driven initiatives.
Master Data Management
Compliance & Governance
Data Journey Support
Customer Loyalty Programs
Data Analytics & Visualization
Analytics CoE & Pod Support
Consumers not only want the ability to try before they buy but also are increasing their usage of social media apps to make purchases. In other words, your merchandising operations need to be adaptable to meet the wide range of consumer preferences. Whether you are looking for expertise or the boots on the ground to make ever-changing merchandise strategies come to life, Calculated Hire is here for you!
Merchandise Presentation
Space & Store Planning
AutoCAD, JDA/Blue Yonder, & TRIRIGA
Brick & Mortar Initiative Support
Retail Media Networks
Asset Protection & Loss Prevention
Customer Relationship Management (CRM) & Strategic Partnerships Advisory
Program & Product Management
Of all the challenges facing the Retail and Consumer Goods industry, none are as alarming as the rising cost of marketing and consumer conversion. Algorithms have been rewritten, trust in traditional marketing is falling, and the fight for consumer attention is becoming more competitive. Our network of creative resources provides a cost-efficient way to overcome these challenges and build brand loyalty.
Digital, Product, & Performance Marketing
Content Marketing & Strategy
Ad Purchasing & Scheduling
Visual & Content Design
Marketing Optimization & Analytics
MarTech
According to industry surveys, price is the top factor keeping consumers loyal to their favorite brands. Our supply chain experts can bring increased visibility to your supply chain, optimize inventory, and keep costs low. We work across all stakeholder groups to exceed consumer expectations to build a unified commerce.
Supply Chain Transformation
Data Visualization
Analytics
Inventory & Space Optimization
Procurement Operations & Analytics
Distribution & Transportation Operations
Last Mile & LTL
Supply Chain Continuous Improvement
Increased backend visibility across the industry has brought about a consistent need for improved manufacturing speed of delivery, top-notch operational efficiencies, and continuous brand expansion. Calculated Hire will supply you with the strategy and execution to support research and manufacturing operations that can propel businesses to meet an evolving consumer demand target.
Process Improvement & Lean Six Sigma
ESG & Corporate Social Responsibility
User Manual Creation
Quality Assurance & Reporting
Manufacturing Data Optimization
As technology advancements rapidly expand, business teams are ever-enhancing to reflect the added capabilities of the modern world. Clients lean on our expertise and thought leadership to guide successful business modernization efforts and foster an environment of adoption across your enterprise.
Project Management Office (PMO)
ERP Functional Support
Center of Excellence (CoE)
Change Management
Finance & Accounting Systems Support
Meet Seamus McHugh
Retail & Consumer Goods - National Vertical Manager
Throughout the years, my interest in the customer-facing side of our clients’ businesses, plus their never-ending balance of evolving customer needs and ever-changing trends, have shaped me into the Retail expert I am today. This, and my experiences as an everyday consumer, enable me to lead problem-solving conversations between our clients and consultants. I feel so lucky to have been at the forefront of many innovations in the Retail industry and look forward to continuing to support these initiatives for years to come!
